Privacy Policy

1. Who We Are

Olivaritennis Ltd ("we", "us", or "our") operates olivaritennis.com. This policy explains how we collect, use, and protect your personal data when you use our website and services.

2. Information We Collect

We collect information you provide directly to us, including:

• Full name and email address submitted through contact and registration forms
• Responses to coaching intake questions such as skill level, training frequency, and goals
• Payment information processed securely through third-party processors — we do not store card details on our servers

We also collect standard usage data such as pages visited and browser type through analytics tools including Google Analytics 4.

3. How We Use Your Information

We use the information we collect to:

• Deliver coaching services and program communications
• Send confirmation emails and automated responses to inquiries
• Improve our website and content based on usage patterns
• Comply with legal obligations

4. Email Communications

By submitting a form on this website you may receive transactional emails related to your inquiry or booking. You can opt out of marketing emails at any time using the unsubscribe link included in every email.

We use Brevo (Sendinblue) to manage email communications. Your data is processed in accordance with their privacy policy.

5. Data Security

We implement industry-standard security measures to protect your personal data. Payment transactions are processed through PCI-DSS compliant processors. We do not store sensitive financial information on our own servers.

6. Third-Party Services

Our website uses the following third-party services, each with their own privacy policies:

• Calendly — for booking management
• Brevo — for email communications
• Google Analytics 4 — for website analytics
• Cloudflare — for security and performance
• Skool — for community management

7. Your Rights

You have the right to access, correct, or delete your personal data at any time. To exercise these rights, contact us at the address below. We will respond within 30 days.

8. Changes to This Policy

We may update this policy periodically. The effective date at the top of this page reflects the most recent revision. Continued use of the site after changes constitutes acceptance of the updated policy.